Frequently Asked Questions

DENTAL ADMINISTRATION AND PRACTICE MANAGEMENT


We provide management courses at a range of levels: To develop a profitable patient-first management approach Based upon a whole-team quality of care culture Which are delivered by a motivated team dedicated to the success of the practice Which will open the door to increased patient commitment and job satisfaction




CPD


No more headaches CPD £100.00 annual subscription for access to all programmes Features of our CPD Options Practical content directly linked to the GDC Standards for Dental Teams Planned and continuously developed throughout the entire CPD cycle Consistent with mandatory and optional content requirements (these terms may change when new CPD guidance is issued following the 2013 Consultation on CPD) Output assessed for patient care and safety Delivered at levels appropriate to the needs of each team role. Choice of learning formats Topics Available: Audit Skills – Quality Management Business Management for Dentists Communication Skills Complaints Management Dealing with Difficult People Decontamination- Quality Management Delighting Patients Employment Law Update Inductions and Appraisals Information Governance Legal and Ethical Issues Leadership and Management Mental Capacity Introduction for new Managers Mentoring in dental teams Personal Development Planning Reception Master Class Safeguarding Children and Vulnerable Adults Selling Skills- Front of House Social Media for Dental Practice Marketing Staff Support for Effective Patient Care Team Lead Role for Quality Care All in-house programmes are adapted to meet learning needs Identified within your team




TREATMENT COORDINATION


Purely Practical Treatment Coordination Skills
The treatment coordinator role is now established in numerous practices, allowing them to hold on to valued team members who feel they have reached a dead-end in their dental nursing career. In some cases this is because after many years they need more challenging work, or because occupational health issues such as back pain make it difficult from them to continue to work chair side. In the treatment coordinator role these staff can continue to offer excellent benefits for the business, the patients and the dental team.




DENTAL NURSE


This qualification provides theoretical knowledge and practical skills necessary for the provision of oral health education by the dental nurse in the workplace. It will cover the following topics: The aetiology of oral disease Practical tips on how to prevent oral disease Health Promotion Planning and evaluating Oral Health Education sessions Resources Infection Control Law and Ethics Your tutor will fully support you through the duration of the course and examination process.





 
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